Why ecommerce books break
Marketplace platforms make selling easy—but reconciling net payouts to gross revenue is where most bookkeepers struggle.
Net payouts ≠Gross revenue
Marketplace platforms deposit net amounts after fees, returns, and adjustments. Your bank shows $8,500 but you sold $10,000 worth of product.
Example: $10k in sales becomes an $8.5k deposit after platform fees, shipping, and returns. The $1.5k gap needs reconciliation.
Refunds hit different periods
Refunds and chargebacks happen weeks or months after the original sale, creating cross-period revenue adjustments that break the close.
Example: A December sale gets refunded in January. Now December revenue needs adjustment and January shows a negative transaction.
Multi-channel sales scattered
Sales across Shopify and other channels land in different systems. Bookkeepers manually consolidate, introducing errors and delays.
Example: Shopify shows $50k, your other channel shows $30k, but your P&L shows $75k. Where's the $5k discrepancy?
Inventory & COGS disconnected
Sold units don't automatically update inventory or trigger COGS entries. Bookkeepers track inventory in spreadsheets, creating reconciliation chaos.
Example: You sold 500 units but COGS only shows 450. Inventory is off by 50 units and gross margin is wrong.
How we handle payout reconciliation
Gross sales recognized when orders ship
Revenue posted at gross amount—not net of platform fees.
Platform fees expensed separately
Platform fees reconciled and categorized as operating expenses.
Payouts reconcile to bank
Net payout amount matches your bank deposit—no mystery gaps.
Ecommerce platform integrations
We connect directly to your sales channels, payment processors, and accounting software.
Sales, payouts, refunds, and inventory sync
Transaction-level data and fee reconciliation
General ledger sync and reconciliation
Don't see your platform? We integrate with most ecommerce and payment systems. Contact us to confirm compatibility.
Inventory & COGS: What we handle
We provide limited support for inventory and COGS. If your business has complex manufacturing or significant physical inventory, we may not be the best fit.
What We Handle
- •Basic COGS tracking (avg cost method)
- •Simple inventory reconciliation
- •Purchase and sales cost matching
What's NOT Included
- Ă—SKU-level inventory tracking
- Ă—Manufacturing cost allocation
- Ă—Multi-location warehouse tracking
Refunds & chargebacks handled automatically
Refunds and chargebacks are reconciled when they hit the platform and offset against the original revenue period.
Refunds
Refunds are matched to the original sale and offset against the original revenue period, not the refund date.
Chargebacks
Chargebacks are reconciled when notified by the platform, with fees expensed separately from the revenue reversal.
Period Adjustments
Cross-period adjustments are logged and explained in your monthly close package, with full audit trail.
Controls + observability included
Same controls as all Omniga customers: review thresholds, locked periods, exception logs, and in-app observability.
Review Thresholds
High-risk transactions flagged automatically for human review before posting.
Locked Periods
Prior months locked after close. No silent changes to historical financials.
In-App Observability
See what changed, why it changed, and who changed it—directly in the platform.
Exception Logs
Every escalation, override, and manual adjustment logged with context.
FAQ
Built for ecommerce founders
Payout reconciliation finally makes sense. No more manual tracking of fees and refunds across platforms.
David C.Ecommerce CFO · $3M revenueMulti-channel sales are consolidated automatically. We finally have clean financials without the spreadsheet chaos.
Rachel L.Founder · D2C BrandMulti-Channel Visibility
Consolidated financials across Shopify and direct sales—all reconciled to your GL.
SOC 2 Compliant
Security controls, audit trails, and compliance documentation for scaling ecommerce businesses.
